eBook

Build vs Buy: Digital Customer Engagement

Learn about the differences between building versus buying digital communication software for your business.






About the eBook

Efficiently scaling your customer communications requires investment in digital transformation, but should your business tackle creating and maintaining a digital engagement program internally or instead pay for third-party services to strategically handle delivering customer communications effectively? 


Discover the differences between building in-house engagement programs versus working with a partner in three of the most crucial categories for businesses: 


  • Effective Digital Solutions
  • Personalization at Scale
  • Deliverability


About Retain

Retain is white-labeled digital debt collection software powered by machine learning that helps businesses collect more and lower OpEx costs by optimizing customer communications and improving repayment rates.


TrueML Products is a fintech software company developing machine learning-driven products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health.