Case Study

Retain Delivers Breakthrough Results for Financial Services Giant

The story of a publicly-traded financial services company that decided to put intelligent, digital-first communications to the test.

About the Case Study

In this case study, we tell the story of a publicly-traded financial services company that decided to put intelligent, digital-first communications to the test.


The results were unambiguous: using Retain’s optimization engine for a digital-first approach to communications resonated with customers and drove significant growth for the early-stage recovery business, including a 40% increase in performance.


Download the full case study to get the whole story, including more performance metrics of Retain versus the client’s other vendors.

About Retain

Retain is white-labeled digital debt collection software powered by machine learning that helps businesses collect more and lower OpEx costs by optimizing customer communications and improving repayment rates.

TrueML Products is a fintech software company developing machine learning-driven products that enable intelligent, digital communication and prioritize customer experience for consumers seeking financial health.